On behalf of our client, the leading IT solution and service provider for the hospitality and entertainment sector, we are currently looking for a self-driven and aspirational, Technical Support Specialist to join their technical support department.

Role Summary

The ideal candidate will be responsible for installation, training and support of the company’s software management system provided to their clients.

Knowledge, Skills & Experience

• Bachelor's Degree in Computer Science or Engineering
• Minimum 1+ year of experience in a relevant position
• Excellent English communication skills
• Excellent knowledge of computer operations
• Previous experience in a hotel will be considered a plus (Front-desk, back office, payments, reservations)
• Knowledge of SQL language will be considered a plus
• Ability to travel

Personal Side

• High level of customer service skills and ability to communicate effectively with all levels of staff and management
• Ability to work autonomously, strong analytical and problem-solving skills
• Flexible, resilient team player with a positive attitude
• Highly motivated to make a difference and take pride in your work - quality conscious
• Passionate with high-end technologies

Benefits

You will have the opportunity to work for the most dynamic group of companies, venturing in Information Technology. You will collaborate with top-notch clients within the hospitality sector and become part of a great team, where there is room for improvement at all levels. In addition to the basic salary package, you will have:

• Private health insurance
• Continuous education
• Prospects for professional development
• A modern and enjoyable work environment
• Extra pay for on-call time