Recruiter
Spyridoula Zineli
Recruiter
Spyridoula Zineli
Location
Limassol
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Salary
Not available
|
Contract type
Permanent
|
Industry
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About the role
On behalf of our client, a company that offers a unique approach based on integral solutions of geolocation systems, data fusion and operations, we are currently looking for a QA/Support Team Leader to join its software development team in Limassol, Cyprus.
Role Summary
You will manage and oversee the operations of Customer Support and Quality Assurance teams, play a key role in the design, development and enrichment of functional and non-functional test solutions.
Key Accountabilities
- Understanding business requirements, features and technical implementation
- Work with different teams (Product Management / Development / Operations
- Curating High Quality Product Documentation
- Triage support complaints and software bugs and driving issues to resolutions, while keeping product stakeholders aware
- Create Analysis reports and communicate results to other teams act as the central point of contact, to ensure proper business actions are taken by key stakeholders
- Recommend and implement preventative actions
Knowledge, Skills & Experience
- Previous team leading experience
- Experience with Front-end technologies and platforms including Angular, TypeScript, JavaScript, HTML5, CSS3
- Understanding of cross-browser compatibility issues and their solutions
- Excellent written and verbal communication skills
- Proficient with Linux O/S
- Proficient understanding of code versioning and reviewing tools, such as Git
- Ability to represent end-user viewpoint when communicating with development teams
- Previous experience in Agile Software development
- Understanding of cellular technologies (GSM/UMTS/LTE)
- Knowledge of a back-end programming language: Python, Perl, JavaScript, Bash