Recruiter

Spyridoula Zineli

itech
itech

Recruiter

Spyridoula Zineli

ADD

QA/Support Team Leader

REFERENCE: job0000647

Added: 4 years ago
Location
Limassol
Salary
Not available
Contract type
Permanent
Industry
Location
Limassol
Salary
Not available
Contract type
Permanent

About the role

On behalf of our client, a company that offers a unique approach based on integral solutions of geolocation systems, data fusion and operations, we are currently looking for a QA/Support Team Leader to join its software development team in Limassol, Cyprus.

 

Role Summary

 

You will manage and oversee the operations of Customer Support and Quality Assurance teams, play a key role in the design, development and enrichment of functional and non-functional test solutions.

 

Key Accountabilities

  • Understanding business requirements, features and technical implementation
  • Work with different teams (Product Management / Development / Operations
  • Curating High Quality Product Documentation
  • Triage support complaints and software bugs and driving issues to resolutions, while keeping product stakeholders aware
  • Create Analysis reports and communicate results to other teams act as the central point of contact, to ensure proper business actions are taken by key stakeholders
  • Recommend and implement preventative actions

Knowledge, Skills & Experience

  • Previous team leading experience
  • Experience with Front-end technologies and platforms including Angular, TypeScript, JavaScript, HTML5, CSS3
  • Understanding of cross-browser compatibility issues and their solutions
  • Excellent written and verbal communication skills
  • Proficient with Linux O/S
  • Proficient understanding of code versioning and reviewing tools, such as Git
  • Ability to represent end-user viewpoint when communicating with development teams
  • Previous experience in Agile Software development
  • Understanding of cellular technologies (GSM/UMTS/LTE)
  • Knowledge of a back-end programming language: Python, Perl, JavaScript, Bash