On behalf of our client, a company that offers a unique approach based on integral solutions of geolocation systems, data fusion and operations, we are currently looking for a QA/Support Team Leader to join its software development team in Limassol, Cyprus.

Role Summary

You will manage and oversee the operations of Customer Support and Quality Assurance teams, play a key role in the design, development and enrichment of functional and non-functional test solutions.

Key Accountabilities

• Understanding business requirements, features and technical implementation
• Work with different teams (Product Management / Development / Operations
• Curating High Quality Product Documentation
• Triage support complaints and software bugs and driving issues to resolutions, while keeping product stakeholders aware
• Create Analysis reports and communicate results to other teams act as the central point of contact, to ensure proper business actions are taken by key stakeholders
• Recommend and implement preventative actions

Knowledge, Skills & Experience

• Previous team leading experience
• Experience with Front-end technologies and platforms including Angular, TypeScript, JavaScript, HTML5, CSS3
• Understanding of cross-browser compatibility issues and their solutions
• Excellent written and verbal communication skills
• Proficient with Linux O/S
• Proficient understanding of code versioning and reviewing tools, such as Git
• Ability to represent end-user viewpoint when communicating with development teams
• Previous experience in Agile Software development
• Understanding of cellular technologies (GSM/UMTS/LTE)
• Knowledge of a back-end programming language: Python, Perl, JavaScript, Bash